Customer Reviews for RTA Knotty Alder Cabinets
There is a reason why people who buy their ready to assemble (RTA) kitchen cabinets from KnottyAlderCabinets.com have such great things to say: We really do sell the highest quality RTA cabinets at the best prices around. It’s that simple. Feel free to take a look at what some of our recent customers have had to say about their new cabinets:
“Hi Dave, You have a wonderful line of cabinets and I have enjoyed working with you. As with most large projects there are inevitably some extra pieces I needed at the last minute. The excellent customer service and fast shipping was very much appreciated. We have received many comments on the overall quality of the cabinets. The cabinets were easy to build and install to make a professional looking home. Hope to have the opportunity to work with you in the future. Thanks again.”
Purchased Glazed Knotty Alder Cabinets
“This company sells absolutely beautiful cabinets and great customer service! Just finished getting these dark wood cabinets installed in my kitchen and I love them. I am so glad that I chose to go this route…not only were they a third of the price with installation compared to other estimates that I received, the quality and the look are just outstanding.”
Purchased Dark Glazed Knotty Alder Cabinets
“I was drawn to Knotty Alder Cabinets due to a recent quote by a local contractor that really opened my eyes to the outrageous prices they wanted and the time frame was also 4 to 6 months out to even receive them. Knotty Alder Cabinets saved me about 5 thousand dollars and lots of time. Everyone was great and the cabinets are top notch. Thanks”
Purchased Dark Glazed Knotty Alder Cabinets
“We assembled and installed the cabinets ourselves which was very easy to do with basic tools. We did make a custom padded bench to go under the coat rack in the mudroom which required the use of my table saw, miter saw and Kreg joining tool. The crown molding at the top of the cabinets also required the use of my miter saw and pneumatic pin nailer. The materials for this we were able to order directly from you via your web site catalog. We are very happy with the results and would recommend your products to anyone who is considering RTA cabinets. Thanks again to everyone at Knotty Alder Cabinets for providing a fine product, your professionalism and for making us feel taken care of as a customer in every way.”
“Our home bar looks great with the cabinets we selected. Shipping was perfect and assembly as expected. You were very friendly and professional. We have received many compliments and we have already recommended you to friends.”
“Our kitchen is finally done! Thank you so much!
We added a custom wine rack and custom shelves using the extra trim pieces we ordered. We also widened the door and drawer in the corner blind cabinet. And we put a homemade stained glass piece in the wall cabinet next to the pantry. Everything looks amazing! We love your cabinets and we recommend them to all of our friends. I have attached photos for you to use however you wish. Take care!”
Everything went well with our two cabinet projects. The sales and support by Dave was phenomenal! We absolutely loved the cabinets (finish) and the RTA concept worked perfectly. FYI – we received a local quote to get cabinets matching our existing kitchen and bath cabinets. That quote was over $4,000 … for the five same-sized cabinets we ordered from KAC for under $1,000 shipped!
In our Laundry Room, I used three cabinets to create storage in dead space above our washer and dryer. In our living room, I used two base cabinets, shortened the depth by a few inches, used existing trim as a toe plate and built a custom knotty alder shelf (”countertop”) and backstop to hide wires. All in all, I think everything blends well.
Thanks again for the great products!!”
“I was shopping for cabinets for a kitchen remodel of my mobile home and became aware of Knotty Alder Cabinets. In my research, I found that estimates as to cost from cabinet suppliers and major corporate box stores were cost prohibitive. After talking to Knotty Alder and having renderings/estimates done, I finally pulled the trigger and bought 17 cabinets.
I assembled my cabinets without a hitch and installed them with the guidance of Knotty Alder’s Dave Tolman, who, though busy, was always available to give advice and experience toward a beautiful result. I think I should mention that without the cheerful input from Dave, my installation would have been much more difficult.
I would like to add that my cabinets turned out beautifully making my mobile home kitchen more beautiful and efficient. In closing, I would say that Knotty Alder Cabinets are a great value. I believe that do it yourselfers with average skills should be able to accomplish what I did and that I saved at least 1/2 over having it done. I would not hesitate to recommend these cabinets to anyone looking for quality and beauty at an affordable price.”
“Hi Dave and Staff..
Just letting you all know my kitchen is now complete and I love it!!
Patrick Murany, whom I hired to do my kitchen remodel, did a fantastic job!!
The order was shipped exactly as you said it would and nothing was missing in the shipment except the need to order two additional pulls. However, I must let you know the screws were not long enough for the pulls so Patrick had to purchase new ones at our local hardware store.
I am sending you pictures via/email for you to see how nice the cabinets turned out. Of course, I thank you for your product and have been telling everyone about you. Again thank you for such beautiful cabinets – awesome!!”
Purchased Glazed Knotty Alder Cabinets
“Knotty Alder Cabinets has been a tremendous help to Habitat for Humanity. They have given us the opportunity to sell high quality cabinets to our customers at an affordable price. The quality and service is great, and we have really enjoyed working with them over the last 2 years. When we sell these wonderful knotty alder cabinets, we have confidence that our customers will be more than happy with the quality and timely manner in which they arrive. Thanks to Knotty Alder Cabinets, Habitat for Humanity has been able to provide affordable housing to more families in our area.”
“Hi Lynn and Paul,
The cabinets are amazing! The kitchen design really maximizes space and functionality. Everyone who see them love them!
It Seemed like such a risk to buy ready to assemble cabinets online but from start to finish your company is amazing. I know I was probably your neediest client ever but you were always wonderful. I feel such a sense of accomplishment every time I look at my beautiful kitchen and I really do think of the two of you who were so patient and accommodating every time I called. We saved so much money but did not scrimp at all on quality or beauty!
I waited to complete our project before I commented about your product. Staying in business is important and we believe that listening to our customer feedback is the manner in which businesses improve, or by ignorance, perish. I finished installation of your cabinets (except the counters and floor) and thought it was time to remark.
Your website, catalog, and telephone customer service was excellent. People are friendly, web was easy to use, and everything was self explanatory. When I noticed I needed something to complete the project, your response was excellent, and was able to get back on track quickly. I cannot think of an improvement, other than say keep it up.
Next, I wanted to comment on the manner in which the items are packaged for shipment. Crating was robust, packages were organized well, and outer packaging for the uncrated boxes well protected. Shipping costs too much for all, however poor packaging and bad logistics cost even more in the long run. Well done!
Now for ease of assembly, parts, final fit, and comments regarding installation. As an experienced DIY’er the assembly was super easy once you lay out the material and fasteners. I would sense that the generic instructions would be quite difficult for a novice, but I had no trouble whatsoever. Although the instructions don’t specifically state fastening techniques, the experienced person with a brad nailer, blue, and misc other fasteners, can assembly the unites to establish a more robust and stronger unit than the big box store stuff, and most of the custom builders stuff as well. There were just the right amount of pre-kit fasteners (with a few spares), and box fit tolerances are kept really small so whatever your manufacturing/cutting operation is doing, keep up the quality assurance.
Regarding the face fronts, the only small defect I could detect is in the finishing process. The raised door panel must have been moved too soon or stored after the lacquer process because there are a few unfinished areas showing at the rail edges that slipped. This was observed in several doors so you may want to explore this part of your process. Perhaps you can send a touch up can of finish and dark glaze so I can reduce the experimentation time. It’s not super bad or I would request replacement doors.
We specified and installed kitchen cabinets to build a vanity section because there are more design options, the height is better and easier to use, and it provides more countertop in an area of the house that needs it the most. Most people may not consider this as an option. We did, and love the outcome you helped provide. Perhaps I will send final pics when the counters and floors are complete and our project is done-done.
At the end of the day, I would say that your company does excellent service, provides a great product, and I would recommend these cabinets to anyone interested in a more superior product with pricing to match. Thank you and keep improving for long lasting superior business.
I want to apologize for contacting you today with a complaint regarding missing bolts and cams. I found a bag or 30 cams and bolts that apparently walked off. And I found the instructions for building the cabinets.
I really feel embarrassed and wish to compliment you on the calm manner in which you addressed my concerns. I’m guessing that I may not be the first person to call with these issues, but I regret starting your morning off this way. I must commend you on doing a great job for KnottyAlderCabinets.com
Now regarding the cabinets, I know this may sound hollow, but your cabinets are very well built. The cuts are clean and square. The Alder face plates are nicely done, and look very nice.
To summarize, Molly and I are very pleased with our KnottyAlderCabinets purchase, Please convey to your associate that we appreciate a quality product.
“I received my order last Wednesday, just one word: ‘IMPRESSIVE,’ I have been in the building trades my entire life, close to 40 years. These cabinets are the best I have ever used. You will probably be hearing from me and my friends again in the near future!!!! Thank you.”
“I have just put together some of the cabinets. I’ve got to say, I am VERY impressed so far with the quality of the cabinets! The finish is just what I was expecting and wanted and the quality of the alder is excellent! Thanks so much for the fast service, reasonable prices, and great cabinets! I will send you a picture when everything is installed.”
Purchased Natural Knotty Alder Cabinets
“Friends at Knotty Alder Cabinets,
We love our cabinets – they are a beautiful addition to our Mountain Home in Brian Head. We will be featured on National Geographic Channel next Tuesday 2/24 at 10pm EST. A photo of our kitchen with your cabinets is posted on the Nat Geo Website.
Purchased Dark Glazed Knotty Alder Cabinets
“Thank you for the fast service. By the looks of your shipping box, you have a professionally run business. I liked the phone call telling me that the order was shipped. I will be using you again for future projects. Send me a catalog if you have one. To all involved ‘good job.’
Purchased Natural Knotty Alder Cabinets
“Thank you for the BEST customer service we have ever received!
We love our new home, especially the kitchen and bathrooms,
furnished with your lovely cabinets. When my husband suggested
putting cabinets in the living room, they harmonized, floor to ceiling with
the adjacent kitchen. The towers in each bathroom again allow
floor to ceiling storage with pull-out drawers.
When I started searching for cabinets, I expected to pay a lot more
than we did. After much extremely patient design assistance from Dave,
the RTA cabinets arrived beautifully packaged, and were assembled
with ease. Since we had completely remodeled the house, we were
in “construction disarray” and required additional assistance—always provided
with grace and patience.
“By the time the kitchen was actually re-assembled, we could not find anyone
to install the Corian countertops and undercount sinks we had brought with us.
At the last moment, we chose white Formica and our contractor trimmed it
with the lovely natural knotty alder, with a 6” backsplash. The combination of
the alder warmth and the white is striking! We are very happy with the look,
functionality, and ease of maintenance our new kitchen provides. The deeper
over-the-refrigerator cabinet allows easy access. While our kitchen is small,
the details worked out in the design, including the pantry, really make cooking
in this kitchen fun and very easy to clean!”
We cannot praise enough the customer service and lovely, sturdy products
Knotty Alder Cabinets provides. The combination exceeds 10 out of 10!”
“From the first phone call to the last – we want to thank everyone at Knotty Alder Cabinets, especially Dave! This is our first ever attempt at doing this and I was mighty worried that we ‘bit off way more than we could chew’… but Dave has got the patience of Job and between him plus the short instructional videos – let me tell you, if you have some basic skills, common sense, know how to follow simple instructions, use a cordless screwdriver, then anyone can do it. Here’s what we did in a nutshell:
My husband and son watched the video once, had a brief chat with Dave ( because I’m a big worry wort) and then proceeded to put all 18 cabinets together in 4 hrs flat. That’s right – simple boxes you screw together. 45 minutes for the first one (because I am a worry wort and ask a a hundred questions) then 10 minutes for each cabinet thereafter.
We rented the smallest hook up trailer and put the cabinets in it and drove 6 hrs to the mountains.
The cabinets slid into place perfectly. They watched the crown molding video and attached it – perfectly.
The entire cabinet installation took less than a day. Only my two guys! It was more work to get the flooring and counter top in than the cabinets!! These cabinets are beautiful and high quality – they are finished on the inside too. We love the finger pull style, giving it a very clean look. We planned on adding bronze knobs but we are not doing that now because we ended up loving the look of the cabinets!! Sometimes – less is more!
So, there you have it! Our beautiful remodel (there was nothing in there but a linoleum floor and an old pair of laundry machines). Looks like it cost $25,000 bucks right?(that’s the bids we got from contractors). And our real estate agent said we just upped our value $25,000!!! What a great invest we just made!!! And we love our new laundry room and ski/sport storage! Thank you Dave and Knotty Alder Cabinets, we can’t wait to do our next project with you!”
Could I please have another sample sent of the Glazed Knotty Alder? In the next couple of weeks it looks like we are going to start ordering the components we need for the master bath. And with all the remodeling, the sample is gone and the cabinets are boxed and buried in the garage.
I have to tell you, people rave about our new kitchen and guest bath!! The first comment is, “WOW! The cabinets are gorgeous!” And when we tell them how much we paid for them, they are stunned. We just had a couple of realtors in the house last weekend, and they wanted all the information of where we got everything, as one of them want to remodel their living space.
Can’t wait to get our master bath done!!
I look forward to a sample of the Knotty Alder Glazed cabinet, so I can start looking at countertops, paint, etc!!”
“As it turns out, we LOVED the cabinets! We got them from Knotty Alder online. Their representative walked us through every step from design to installation. We gave him our measurements and a quite detailed plan. He took it from there and drew up several 3-D renderings for us.
We did a LOT or research on cabinets for many months and we are completely satisfied with the quality of their cabinets. Beau has installed cabinets before, but I have not. In fact, I’m a bit klutzy in that arena. However, their cabinets were a breeze to install – even for ME! If I can do it, you certainly can, too!”
“This message is for Dave. Thank you for sending the rear bracket jig for the soft close slides to my cousin Marty and Terry in Lake Geneva, Illinois. It has been awhile since he received the jig and he called me to help install them this weekend. I apologize for not thanking earlier. You and your company’s prompt service request is much appreciated. I will be sure to recommend your company to any inquiries I may get – since I am a retired cabinet installer.”